Privacy Policy
At NAPA AutoCare, we are committed to protecting the privacy of our customers. As a result, NAPA AutoCare has created this Privacy Policy in order to clarify to our customers the manner in which NAPA AutoCare will and will not use the information which our customers provide to us through our website.
The following are some common questions that may arise with regard to NAPA AutoCare and the information which we request from our customers at different points in our website.
What Information Does NAPA AutoCare Collect?
How Does NAPA AutoCare Use the Information It Collects?
General
The information that customers provide to NAPA AutoCare is used to continuously improve the convenience and functionality of our website.
.Surveys and Contests
We may occasionally request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age income level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. We may also use this data to personalize the customer's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. In addition, this information may be used internally by NAPA AutoCare for market analysis and other purposes and may be shared with advertisers on an aggregate basis (i.e. all personal information will be removed).
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Does NAPA AutoCare Share Its Information with Other Companies?
General
NAPA AutoCare does not sell your personal information to any third parties.
Aggregate Statistics
NAPA AutoCare may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors. However, these statistics will include no personally identifying information.
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What are "Cookies" and How Are They Used by NAPA AutoCare?
"Cookies" are pieces of information that our website can send to your browser and which can later be stored on your computer's hard drive so that we can recognize you when you return. All pages on NAPA AutoCare where you are prompted to log in or that are customizable require that you accept cookies. We may also use ads on our website that contain cookies. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as storing items in your shopping cart between visits and creating a personalized website based on your particular vehicle. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features on our website.
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Your Consent
By using the NAPA AutoCare website, you consent to the collection and use of this information by NAPA AutoCare. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We will take commercially reasonable measures to obtain written or active email consent from our members if NAPA AutoCare is going to be using the Personally Identifiable Information collected from the user in a manner different from that stated at the time of collection. We will also post the changes in our privacy statement 30 days prior to a change.